Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-grille-replacement.collision-talk.com (hereafter referred to as “Mercedes Grille Replacement,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, and management of personal information in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s User Choice and Consent Act (UCPA)
  • Connecticut’s Connecticut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Privacy Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, services, and products offered under the domain https://mercedes-grille-replacement.collision-talk.com. Please note that this Privacy Policy does not extend to third-party platforms, applications, or services accessible through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy is designed to guide you when:

  1. Using our applications and services as an authorized user.
  2. Visiting any of our websites linked to this Privacy Policy.
  3. Engaging with us through communications such as newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect several types of personal data, including:

  1. Account Information: Details related to your account creation and management, including usernames and passwords.
  2. Payment Information: Credit card details, billing addresses, and transaction history required for processing purchases.
  3. Financial Information: Financial records and banking information, if provided, for payment-related purposes.
  4. Purchase Information: Product orders, quantities, order dates, and delivery locations.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data to enhance user experience.
  6. Location Data: Geolocation information, if enabled by users, for location-based services.
  7. Feedback: Comments, reviews, and ratings provided by users to improve our services.
  8. Social Media Information: User profiles, preferences, and interactions from social media platforms when users choose to connect their accounts.
  9. Product Information: Details about products viewed, searched for, or purchased on our platform.

We gather this data through direct user input, interactive features, and automated tracking technologies within our services. Additionally, third parties may share personal data with us, respecting their privacy policies.

Cookies

Cookies are small text files stored on your device to enhance user experience and provide analytics. Our cookies serve various purposes, categorized as:

  1. Strictly Necessary: Essential for website functionality and navigation.
  2. Preference: Remembering user preferences for a personalized experience.
  3. Analytics: Collecting aggregate data for performance measurement and improvement.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by law. Once these purposes are fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

Mercedes Grille Replacement employs robust organizational and technical safeguards to secure your personal data. We utilize encryption for data transmission and storage, engage trusted third-party processing partners, and adhere to strict security protocols to prevent unauthorized access or disclosure of your information.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal data from minors, and we encourage parents or legal guardians to supervise their children’s online activities.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The ability to rectify inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The option to request the deletion of your personal data, under certain circumstances.
  • Restriction: Limiting the processing of your personal data in specific situations.
  • Portability: Obtaining a copy of your personal data in a structured format for use with another controller.
  • Objection: Objecting to the processing of your personal data based on legitimate interests or for direct marketing purposes.
  • Non-Discrimination: The right not to be subject to automated individual decision-making, unless otherwise permitted by law.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team via email at [email protected] or through written correspondence sent to the address provided on our website.

Changes to Policy

Mercedes Grille Replacement reserves the right to update this Privacy Policy at any time. We will post any changes on our website, ensuring you are informed about how your data is handled.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have questions regarding this policy, please reach out to us: